School of Hospitality & Tourism

 

INTRODUCTION

THE WORLD’S BEST EDUCATION IN OUR UNIVERSITY

Defying boundaries, Redefining Possibilities

Sister Nivedita University (SNU) at New Town, Kolkata has been established through enactment of The Sister Nivedita University Act, 2017 (West Bengal XLIX of 2017). SNU, being unique of its own kind is built on the path of Sister Nivedita, blessed under the shadow of Swami Vivekananda. The university offers educational programs and research in a wide array of subjects, under disciplines like Engineering and Technology, Science, Medicine, Management, Law, Humanities, Language and Literature, Pharmacy, Architecture, Social Sciences, Education, Performing Arts, Sports, Media, Design, etc. Moreover, some unique courses will be introduced with the emphasis on skill development, entrepreneurship and women empowerment.

ABOUT THE SCHOOL OF HOSPITALITY AND TOURISM MANAGEMENT

A degree in Hospitality unlatches multiple opportunities for those who wish to work in the Hospitality & Tourism sector. Away from home, surrounded by strangers and yet you feel welcome. Derived from the latin word “hospes”, meaning both visitor and stranger, hospitality has its roots in ancient history. Since then, the sector has shown an unbroken run of growth and the very concept of hospitality can be applied to nearly any company that deals with customer satisfaction and is focused on catering to meeting leisure needs of travellers rather than basic ones. The Hospitality & Tourism industry is rapidly expanding, & Techno India is one of Eastern India’s finest School of Hospitality dedicated to providing excellent all-round Hospitality education in this dynamic sector. In addition, the institute is accredited by the University Grants Commission (UGC), the Ministry of Tourism, the Government of India, and the AICTE, and is under the aegis of Sister Nivedita University (SNU) at New Town, Kolkata which has been established through enactment of the University Act, 2017 (West Bengal XLIX of 2017).

Since it’s such a broad field, graduates have plenty of career options, choosing to work in hotel management, airlines, restaurants, event venues, and more. Techno India – IHM collaborates with a variety of national and international companies, and all students are placed, providing a much – needed jumpstart in their careers. The faculty at the institute is highly qualified and experienced, and they are committed to providing the best possible educational environment while striving towards helping students reach their maximum potential Not only do you get to know the ins and outs of the industry, you also develop important skills in people management, leadership, finance and marketing, teamwork, and communication. The younger generation are staying and eating at home less but travelling more, meaning that the food and beverage industry, along with the hotel and airline industry, are booming.

Over the past decade, the travel and tourism industry also got a boost from new eCommerce players in the market. In short, a hospitality degree delivers unlimited possibilities for those with unlimited ambitions! We pick the most suitable candidates for the hospitality industry employers. Our students are fully prepared for the demands of the industry and cultural needs. Depending on where you are at in your life and/or current career, there will be a hospitality degree to match your needs. The School also supports students with their future careers, providing academic and career services for advice and support.

If you are a high school leaver seeking a career-focused Undergraduate program, then a Bachelor’s degree would be the perfect choice to continue your education. For those aiming to switch careers into hospitality, a professional diploma offers an ideal entry ticket. For those already in possession of a Bachelor’s degree, the next academic step will be a graduate program such as a Master’s or MBA degree. The Master’s offers in-depth study across a specialized topic or discipline, while the MBA provides a more rounded leadership education, where applied business knowledge sits alongside an intense focus on leadership skills and behaviours.

International opportunities

When working in the hospitality industry abroad you will be exposed to a fast-paced environment that lives and breathes the local culture. Every city has its own collection of hotels and restaurants; while tourism – particularly in the luxury sphere – now reaches into some of the most remote parts of the planet. So there’s an opportunity to use your hospitality management skills just about anywhere in the world you choose. There are so many ways that hospitality management can add up to a rewarding career.

PROGRAMME OFFERED

1. B.A. (Hons.) International Hotel Management and Tourism Administration, 3 years full time regular programme, prerequisite none, eligibility criteria 10+2 from any board min. 40% of marks, English as a compulsory subject, No supplementary exam should be due in any subject while admission.

2. B.Sc. (Hons.) in Hospitality & Tourism Administration, 3 years full time regular programme, prerequisite none, eligibility criteria 10+2 from any board min. 40% of marks, English as a compulsory subject, No supplementary exam should be due in any subject while admission.

3. MBA in Hospitality & Tourism Administration 2 years full time regular programme, prerequisite hotel management 3 or 4 years degree / BBA in Hotel Management/ BBA in Travel & Tourism Management with recognised university/ college/board, No supplementary exam should be due in any of the subjects while admission.

Hospitality and Tourism Management

Realizing the potential of Hospitality and Tourism industry and in lined requirement of trained human resource, the course of Hospitality and Tourism management is developed. The studies in Hospitality and Tourism Management provide a wide array of Hotel Management and related areas. Students will gain fundamental skills and knowledge in Hotel, Hospitality, Tourism Management and related domains.

Course Outline: - Food Production/ Food and beverage service/ Front office operation / Housekeeping Operations and related practical’s in these area’s / Hospitality & Tourism/ Hotel accountancy/ Facility planning/ Business communication/ Hotel French / entrepreneurship / Hospitality marketing / Project work / field visit / assignment etc.

Job Opportunities for Hospitality and Management Professionals

The Hospitality and Tourism Management program offers a wide range of professional career paths for our learners, preparing them for dynamic, global work environments in the tourism and hospitality field. These career pathways include:

Food & Beverage Service

  • Cashier
  • Bartender
  • Mixologist
  • Oenologist
  • Restaurant Steward
  • Bar Supervisor
  • Waiter/Food Attendant
  • Room Service Waiter
  • Sommelier
  • Barista
  • Head waiter
  • Captain waiter
  • Bar accountant
  • Restaurant Supervisor
  • Assistant Restaurant Manager
  • Shift Leader
  • Team Leader
  • Room Service Manager
  • Maitre d’ Hotel
  • F&B Outlet Manager
  • Restaurant Manager
  • Outlet Manager

 

Food Production Operations

  • Receiving Clerk
  • Stock Clerk
  • Commis Pastry
  • Baker
  • Butcher
  • Commis 1, 2,3
  • Line Cooks
  • Demi Chef
  • Commis Chef
  • Chef De Partie
  • Pantry Chef
  • Pastry Chef
  • Head Cook Sauté Chef
  • Grill Cook
  • Fry Cook
  • Sous Chef
  • Head Chef
  • Executive Chef
  • Sanitation Officer

 

Lodging and Accommodation Services Housekeeping positions

  • Shift Leader
  • Checker
  • Room Attendant
  • Room Assistant
  • Cabin Steward
  • Housekeeping Attendant
  • Room Steward
  • Floor Supervisor
  • Chief Housekeeper
  • Bell captain
  • Room Inspector
  • Laundry Supervisor
  • Executive Housekeeper Housekeeping Manager
  • Laundry Manager

 

Front Office positions

  • Receptionist
  • Lobby Greeter
  • Front Office Attendant
  • Switchboard Operator
  • Airport Representative
  • Reservation Clerk
  • Bell Service Porter/Attendant
  • Concierge / CRM
  • Front Office Supervisor
  • Front Office Cashier
  • Night Auditor
  • Duty Supervisor
  • Front Office Manager
  • Rooms Division Manager
  • Reservations Manager
  • Unit Manager

 

Sales and Marketing in Tourism and Hospitality Establishments

Convention, Entertainment Positions

  • Sales Representative
  • Convention Sales Personnel
  • Event and Entertainment staff
  • Organizers/Planners
  • Information Specialist Public Relations Staff
  • Sales Representative
  • Assistant Manager
  • Research Directors Marketing Manager
  • Events Planner
  • Exhibit Planner
  • Convention and Event Manager

 

Public Relations positions

  • Public Relations Personnel
  • Photographer
  • Writer
  • Telemarketing Staff
  • PR Director
  • PR Manager

 

Sports, Leisure and Recreation centre personnel

  • Spa Manager
  • Activity Director
  • Recreation Director
  • Events Coordinator
  • Leisure Manager

 

In other Hospitality related Industries

  • Airlines cabin crew and ground staff
  • Travel and tourism houses
  • Corporate front desk/ corporate PRO
  • Hospitals catering & Housekeeping management
  • Railway catering
  • Navodaya School as catering officers
  • Army as catering officer (JCO)
  • Catering officers in govt, sectors
  • High class retail
  • Theme and amusement park
  • Entertainment industry
  • Cargo management
  • Education Industry
  • Hospitality Entrepreneurships
  • Banks as customer relation manager
  • Automobile Industry as customer relation manager

 

Programme Duration

B.A. (Hons.) International Hotel Management and Tourism Administration, 3 years full time regular programme

B.Sc. (Hons.) in Hospitality & Tourism Administration, 3 years full time regular programme

MBA in Hospitality & Tourism Administration, 2 years full time regular programme

CoursesYearsSemesterEligibility CriteriaMarks Required
B.A. (International Hotel Management and Tourism Administration)(Honours / Honours with Research)48Eligibility - 10+2 passed ( Any stream), English as a compulsory subject40%
B.Sc. (Hospitality & Tourism Administration)(Honours / Honours with Research)48Eligibility - 10+2 passed ( Any stream), English as a compulsory subject40%
MBA (Hospitality & Tourism Administration)24hotel management 3 or 4 years degree / BBA in Hotel Management/ BBA in Travel & Tourism Management with recognised university/ college/board, No supplementary exam should be due in any of the subject while admission.55%
Dr. Rahul Chowdhury

HOD & Assistant Professor - School of Hospitality and Tourism

PhD. in Management from Sister Nivedita University, Hotel Management Graduate,

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Dr. Rahul Chowdhury  is an illustrious, dynamic, young, enthusiastic, quality driven and results orientated professional with over 14years of demonstrated success in the field of Hospitality. Mr. Chowdhury is an alumnus from IHM Bhubaneswar & was also the topper of college. He was conferred the “Best Student of the Academic Year Award” from NCHMCT “Govt. of India” for securing the first position. He also holds an MBA degree in from a prestigious University & was placed in the 1st Division. His operational experiences range from working with leading hotel chains: The Fairmont, Taj group of hotels & luxury cruise-liners- among others. He has travelled to different corners of the globe including Europe, North America, South America, Asia, Middle - east & Antarctica in pursuit of professional excellence. His academic experiences include working as the Hospitality Faculty-In-charge of Food and Beverage & Training & Placement operations at School of Hospitality and Culinary Art, The Neotia University (Ambuja Neotia Group). Apart from publishing several research papers in renowned Journals, Edited books & International Conferences, Dr. Chowdhury has also been invited as guest speaker in several National & International Conferences & Talk shows. Dr Chowdhury has also completed  his PhD in Management  from Sister Nivedita University.

Ayanangshu Mandal

Assistant Professor - School of Hospitality and Tourism

MBA Degree with 1st division marks

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Mr.Ayanangshu Mandal is a result-driven professional with 15 years of academic and industry experience. He is an alumnus from one of the premiere hospitality institutions in Eastern India, under the aegis of Ministry of Tourism, Government of India. IHM Kolkata & also holds an MBA Degree with 1st division marks.

Mr. Mandal is currently working as an Assistant Professor and Exam Coordinator in the School of Hospitality & Tourism, at Sister Nivedita University, Kolkata. He is also the departmental NSS coordinator. His specialization includes the Rooms Division & he ensures seamless operation

His industry experiences range from working with leading hotel chains. His academic experience includes working as an Assistant Professor at Pailan College of Management & Technology, Swami Vivekananda University, and other renowned institutions. He is also pursuing Ph.D. from a reputed University.  Apart from publishing several research papers in renowned journals, Mr. Mandal has also been invited as a guest speaker at several conferences. Mr Mandal likes interacting with people, mentoring as well as motivating students in multiple ways, and is an avid follower of games like cricket, carom &  soccer.

Mr. Dwaipayan Nag

Visiting Faculty - School of Hospitality and Tourism

Bachelor degree from IHM-Kolkata, Masters in Hospitality Management with specialization in HR

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Mr. Dwaipayan Nag is from the field of Hospitality & Tourism, with a focus on Marketing and Human Resources. He holds a Bachelor degree from IHM -Kolkata, graduating first division as well as a Masters in Hospitality Management with specialization in HR. With three years of academic experience, he has developed a deep expertise in the intersection of marketing strategies and HR practices along with the Hospitality and Tourism Industry. His research interests include approaches to customer relationship management, brand positioning and the development of effective HR policies that enhance employee satisfaction and productivity. Being associated with several notable management colleges adds onto his professional and academic experience.

Mr. Habibullah Gazi

Lab Assistant

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Mr. Habibullah Gazi has joined Sister Nivedita University from Amity University Kolkata. He has vast knowledge and skills to organize the departmental Labs. He has been trained in upkeep the correct aesthetic of the department. He is having seven years of skilled experience in Food & Beverage service and accommodation operations.

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CoursesFee During Admission (Including 1st Semester Fee / 1st installment for annual scheme)Fee 2nd semester / 2nd installment onwardsProgram Fees Total
B.A. (International Hotel Management and Tourism Administration)(Honours / Honours with Research)10000062000534000
B.Sc. (Hospitality & Tourism Administration)(Honours / Honours with Research)10000062000534000
MBA (Hospitality & Tourism Administration)11350075500340000

 

SNU SchoolDepartmentCourseCurriculum Structure & Syllabus
School of Hospitality & TourismHospitality and Tourism AdministrationB.A. (International Hotel Management and Tourism Administration)(Honours / Honours with Research)Click To View
School of Hospitality & TourismHospitality and Tourism AdministrationB.Sc. (Hospitality & Tourism Administration)(Honours / Honours with Research)Click To View
School of Hospitality & TourismHospitality and Tourism AdministrationMBA (Hospitality & Tourism Administration)Click To View
SNU SchoolDepartmentCourseOBE Framework